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How indobet Handles Your Personal Information

This privacy policy covers exactly what data we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, or access indobet on your phone or browser.

Account data handlingPayPal, Venmo, Play+ payment privacyMobile access dataYour rights to request changesContact us directly
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indobet How indobet Handles Your Personal Information
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

We apply encryption in transit and at rest across all account data, including payment references from PayPal, Venmo, and Play+. Cookies on our platform track session state and your login so returning users land back in the lobby without re-entering credentials every time. We retain account records for as long as required by applicable state law and our internal compliance obligations — after that, records are deleted or anonymized. You have the right to request access, correction, or deletion of your personal data, and we will process those requests in line with the law in your state.

Encryption at Rest and in Transit

All account data, including payment tokens from PayPal, Venmo, and Play+, is encrypted both while stored and while moving between your device and our servers.

Cookie and Session Management

We use session cookies to keep you logged in as you move between mobile and desktop. You can clear cookies in your browser settings, though this will log you out of your active session.

Data Retention Policy

Account and transaction records are kept only as long as state law or our compliance process requires. Once that period ends, your data is deleted or anonymized per our internal schedule.

Your Right to Access and Correct

You can request a full export of your account data or ask us to correct inaccurate information at any time. Contact support via live chat or the in-app Help form to start the process.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Questions about your data, a request to correct or delete your account information, or concerns about how your PayPal or Venmo payment details were handled — our support team is the right first stop. You can reach us through live chat inside the app, by email at the address listed in your account settings, or through the in-app help form. We aim to acknowledge data requests within two business days and resolve them as quickly as state law and our verification process allow.

Live Chat Open the chat icon inside the indobet app or browser lobby to connect with a support agent who can handle data and account privacy questions directly.
Email Support Find our privacy contact email address in your account settings under Help. Use it for written data requests, correction notices, or deletion inquiries tied to your profile.
In-App Help Form Submit a structured data request through the Help form in your account. Select the Privacy Request category so it routes to the right team without delay.

Common Questions About Your Privacy on indobet

Below are the questions we hear most often about how your data is used, stored, and protected. If your question isn't covered here, the live chat or in-app Help form will get you a direct answer.

We collect your name, email, date of birth, and identity documents for verification. Device identifiers and session data are also logged when you access the platform on mobile or desktop.

No. We receive a transaction reference and the last four digits of your payment instrument only. Full credentials are never stored on our servers — they stay with the respective payment provider.

Yes. Submit a data access request through the in-app Help form or by emailing support. Select the Privacy Request category and we'll process it in line with applicable state law.

Records are retained for as long as state law and our compliance obligations require. After that window closes, your data is deleted or anonymized according to our internal schedule.

We do not sell your personal information to advertisers. Data shared with payment processors like PayPal is subject to their own privacy terms alongside ours.

Contact us via live chat in the app or through the email address listed in your account settings. Choose the Privacy Request type and our team will acknowledge your request within two business days.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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